Phoenix have a vast experience of installations which range from domestic installation's to the Liverpool Maritime Museum and the legendary Albert Dock. All our installers are Gas Safe or Hetas Registered installers and all with many years experience. After choosing your fireplace, our installers will call to your house to carry out a site survey from which we can determine the amount of work involved and give you the most competitive quote possible.

There's no denying that a crackling fire is a domestic delight, but they can be a messy business and neglecting a dirty fireplace can lead to inefficiency, smoke stains and a build-up of creosote (an oily wood-tar by-product found on chimney walls) which can become a safety hazard. So we recommend cleaning your fireplace as regularly as possible. Following the simple steps below will keep your fireplace working efficiently and safely

Dust and soot are going to be the messiest aspects of your brick fireplace. Additionally, the ash left behind by a fire is very fine which can make sweeping out the fireplace a time-consuming task. However, the finished product is well worth it. Here’s how to clean a fireplace to remove dust, soot and ash.

1. If you’ve had a fire recently, you need to wait until your fireplace has cooled completely. Wait a full day if you have to. The last thing you want to do is burn yourself or knock live embers all over the place.
2. Once the fireplace is cool, spread a large towel or old sheet at the base of the hearth where you’ll be kneeling. This will keep a good deal of ash from getting on your carpet or floor. It’s also a good idea to cover any furniture in the immediate area and roll up any rugs. And, as this will be a messy task, be certain you’re wearing grubby clothes and consider covering your hair.
3. Place a small waste bin nearby and, using a handheld broom, sweep any soot or ash from the floor and walls of your fireplace. Dump that into the waste bin as you work, but do so gently to keep as much dust as possible from flying around.
4. After you’ve finished, carefully bag up the dust and toss it in an outdoor bin. You’ll also want to pick up any sheets or towels you’ve used to cover the floors and furniture. If you’re very sooty, you might want to wash your hands and change clothes before doing this step.
5. Vacuum the furniture in the room to remove any sneaky ash that made its way past your coverings. Then vacuum the floors and the hearth to remove any remaining ash.

•  Don't wait until winter to get your appliance serviced
•  Keep your fireplace clean, keeping it free from debris not only looks smart but it is also safer.
•  Get your chimney swept regularly
•  Fit and check carbon monoxide alarms, as a colorless and odourless gas, carbon monoxide is difficult to detect but its effects are deadly
•  Always burn dry, well-seasoned wood, otherwise tar deposits might collect within the flue
•  Inspect chimneys externally as they take the full force of the weather. Look for loose chimney pots, eroded mortar on the stack and defective flashing where chimney and roof meet
•  Regularly clean the fireplace, clearing ash and debris from the grates.
•  In the roof space check for dampness around the chimney stack
•  Fill any cracks and gaps that appear in the fireback and surround
•  Clean and polish decorative elements

A fire in a fireplace or stove should burn well with smoke and fumes carried away via the flue. Chimneys must be swept at least once a year by a professional chimney sweep and more often if fires are lit regularly. Good chimney sweeps will advise on potential problems.